COMPANY:Twenty-First Century Associates

INDUSTRY:Financial Services


“The most beneficial part of working with the One-Stop was that it was easier and more effective than trying to hire veterans through the Federal System.”

Howard Seares, President
TFC Associates

Twenty-First Century Associates (TFC Associates) is a collection agency in Hackensack, New Jersey, that specializes in upholding creditors’ rights. The company provides the time, resources, and systems to assert their clients’ positions professionally, thus serving as an advocate and forceful proponent in the collection of past-due receivables.


TFC Associates was having a difficult time finding veterans to hire for open positions, even though the company gives veterans priority when hiring. Its President, Howard Seares, believes that skills acquired in the military translate into effective, interested, and motivated employees who have the focus and determination not often found in rival agencies.


At the suggestion of New Jersey’s Lieutenant Governor Seares called the Bergen WDB Executive Director for assistance. She lined him up with the Bergen County Veteran Representative at the One-Stop Career Center who immediately went to work identifying and screening possible candidates, whom he then referred to Seares—all at no cost to the employer.


Position Filled: A qualified veteran was successfully placed into employment through the professional efforts of the local Veterans Representative at the One-Stop Career Center. “Working with the Bergen WDB and the One-Stop was a great experience,” said Seares,” and I will contact them again when another opening becomes available.”

Pre-Screening: Veteran candidates came pre-screened, saving the employer the time and effort of finding and interviewing veterans to see if they had the skills required for the collections job.

Lack of Frustration: According to Seares, “The most beneficial part of working with the One- Stop was that it was easy and effective and stands in complete distinction, as opposed to the frustration and travail of trying to hire veterans through the Federal System.”

No Recruitment Costs: The public workforce system provided professional recruitment services and delivered a qualified veteran candidate—without any charge to the employer.

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